superstorm sandy. >> it's inconceivable that we don't have power, but what's really inconceivable is that we have no answers about what we have to do to restore power. >> i am very unhappy because we pay the highest rates in the country out of 50 states, and lipa has just delivered terrible, like we don't exist. >> it's sad. i mean, how long is it going to take to get our electricity back? there's elderly people that live here, sick people, god forbid, what is it going to take, somebody to die live anything their house because it's so cold? >> once that grid is turned on and our power's turned on, we still don't have power because most of our electrical boxes were underwater. that means we need electricians and power lines in because everything was underwater. so it's time. we need to power on so we can get our lives rebuilt. shannon: jonathan hunt has the very latest. hello, jonathan. >> reporter: hey, shannon. they are doing their to get the power back on the rockaway peninsula of new york, but still 29,000 people do not have any power at all. part of that according to the long island powe